People want to get their job done with the fullest convenience. They do not want to step outside their houses for any service they need. The same applies to package delivery, as well. Uber was the first in the market to introduce the package delivery system. They obtained a package from customers and delivered it to the right destination. They charge nominally for the service done.
When Uber for courier app venture became a success, many other business people wanted to initiate the package delivery business. This led to the development of Uber Clone apps. They have been a boon for all the startup companies. These clone apps are low when compared to the cost and advanced in comparison with features. It is highly scalable and customizable and can be built for multiple platforms.
There are a few major elements that you have to consider while building a package delivery business. These elements play a vital part in attracting the customers towards the service.
Pricing of each delivery:
When you start up a package delivery business, the main factor that customers will be hesitant about is the cost at which you deliver the package. So, charge for delivery based on the distance to be traveled and the size of the package. Overpriced deliveries do not attract customers. When you are in the beginning stage of establishing your service, give the users more offers and discounts. Once you hold a place in the market for your brand, you can modify the prices.
Timely delivery of packages:
Rendering a delivery service is not as easy as you think. When the aspect of time comes in to play, you have to be very cautious. Your customers will always expect the timely delivery of the packages to the right place. Offer same-day delivery so that the users will be able to send their packages leisurely.
Gain customer trust:
This is one of the crucial elements of any business that you run. In order to stay in the package delivery business for a longer period, you should have loyal customers and acquire their trust. The users will send something valuable to their loved ones. Make sure that it does not face the slightest damage. Ensure the customers that the delivery agents are genuine and that their packages reach safely.
An Uber for Courier app to reach the customers:
An online app is the most productive tool for your package delivery service. It will get you more customers than you imagine. There a few attributes that have to be included while you design an app:
The user interface is responsible for the layout or the look of the app. The app should be easy to operate, and all the features should be easy to find. People should not have to refer to a manual to access your app. Navigation accessibility is the key concept of building an interactive UI.
In-app verification process:
The app should have an in-built verification procedure using which the delivery agents will be verified. Once they register with the app, they have to upload their documents for verification. After approval, they will be allowed to take up package deliveries. This will gain the trust of the customers.
The customers should be able to track the packages. Live tracking should be included in the app. From time to time, photos of the package will be sent to the customer. They will also receive text messages from the drivers on where the package is. Send a final update with a photo once you deliver the package. This will assure users with regard to damage.
The app should have multiple payment gateways. The customer should be able to choose any gateway to pay for the package delivery. Make sure that you include the cash on delivery option also. This will help the elderly citizens to pay easily for the package delivery.
Details such as reviews, ratings, and phone number, and location of the delivery agent should be available to the customer. As soon an agent is assigned, the information must be sent to the customers. They will contact the delivery professionals if they have any queries.
When there is a high demand for delivery to a particular area, then the prices will be based on that demand. Accurate algorithms are incorporated into the app to calculate the price for delivery. After the customer keys in the details of the package and the destination, then the price for the delivery will be displayed. Prices will be high when the demand is more.
Take these salient features into consideration while developing a package delivery app. Make sure you cover the audience of all platforms with your app. Uber for Courier app has to be developed as it is a crucial part of a package delivery business.