Presenting our loved ones with flowers on special occasions has been a part of our culture. No matter how far technology has evolved over the years, people still crave for the fresh smell of flowers. But people never found it easy to pick an ideal bouquet or bunch of flowers, and sometimes they have to drive all the way to the other end of the city to get them. Ever since on-demand service apps have started to take over the market, entrepreneurs have been striving hard to integrate them into their respective sectors. The flower business is not an exception, as it is a multi-dollar business. Having an on-demand delivery app for the flower business makes things easier for the providers.
Over the last five years, the florist industry has generated over $800 million in revenue, and business analysts have predicted it will increase in the future. In this digital era, businesses cannot survive without an online presence. The integration of digital-based services has bought some significant changes in the way people used to shop, eat, travel, etc. The millennial generation has started to prefer comfort and convenience. They love to shop online and to get things done effortlessly. Entrepreneurs without an online platform miss out on opportunities that can get customers for them and boost their revenue significantly. An on-demand flower delivery app can help entrepreneurs expand their service area significantly and cater to a broader audience.
Features of an on-demand flower delivery app:
Customers should register their accounts on the platform before starting to use the services. They can register by entering the required credentials like phone number and email address. Some providers also choose to integrate social media plugins so that users can directly login with their Google or Facebook accounts.
Users can browse through a limitless collection of flowers on the home screen. Each flower’s details will be mentioned below their picture and includes their name, cost, quantity, short description, etc.
The users can search for their favorite flower on the app by entering its name in the search box. If they feel confused about making a choice, they can sort the results based on their type, origin, color, smell, etc.
The customers can pick their favorite flowers to proceed to checkout. They should enter their delivery address, name, and choose a payment option. They can choose from an array of payment modes like credit/debit cards, UPI, PayPal, net banking, etc.
Customers will have the option to schedule their delivery time. They can pick any time of the day and will be charged accordingly.
Push notifications can be a great way to keep the users informed about discounts, offers, promotions, etc. It will also be useful for service providers to keep users updated about the status of their orders.
Rate and review:
Customers can give ratings and write reviews for every order they purchased. These ratings and reviews will be transparent and cannot be altered. Other customers can make their choices based on it.
The store owners should register their accounts with the platform before selling flowers. They will be asked to upload their credentials, such as identity records and other business documents. It will be cross-checked by the admin to verify their authenticity before enrolling them on the platform.
Manage store information:
Store information includes name, address, location, flower types, specializations, and other vital information for the user.
Manage flower listings:
The shop owners can list the flowers available in their store. They will have to make constant changes as the availability depends on their stocks, designs, and other entities.
The store owners can serve their customers at any time of the day based on their preference. The customers will be able to book flowers from a shop only if they are available to take orders, and the store owner will have control over it.
The florists can also choose to accept/reject the customer’s orders. They will have the ultimate authority to take orders, and no questions will be asked if they decide to reject the requests.
Push notifications feature can be an effective way to inform users about the service requests, offers, discounts, promotions, etc. The users will be notified about their orders regularly via notifications.
Track orders in real-time:
A tracking link will be sent to the customer’s phone once the florist accepts the order. The users can easily track the delivery executives’ real-time location once they pick up the florists’ package.
View customer details:
The florists will be able to view the customer’s details after they place their orders. The details include address, flower type, quantity, delivery time, phone number, etc.
The florists can generate reports of their business analytics from the app. It can be useful for them to improvise their strategies and to look for their drawbacks.
Florists can contact the support team any time for the day to address their issues. They can get in touch with them via chat/call option and also can share their screen to get better assistance.
In a nutshell:
The florist business is already a multi-million dollar business, and its growth doesn’t seem to decrease any time soon. If you are a florist interested in venturing into this sector with a technologically advanced and a user-friendly app, you can quickly generate more revenue. Our developers use the latest technologies like iOS, Node JS, and MongoDB to develop the Uber for flower delivery app. For further information on the development process and cost, connect with us for a free consultation session.